Privacy Policy of Coz International (Angel Coz)
Effective Date: September 13, 2025
Company: Coz International, operating as “Angel Coz”
Website: www.angelcoz.com
- Introduction
Coz International (“we,” “our,” “us”), trading under the brand name Angel Coz, respects your privacy and values the trust you place in us. This Privacy Policy explains how we handle your personal data when you use our website, purchase our products, or interact with us on social media platforms. We are committed to safeguarding your privacy and ensuring compliance with relevant laws such as the EU General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA), and other applicable international privacy standards. By using our services, you agree to the terms described in this Privacy Policy.
- Information We Collect
We may collect several categories of information to provide you with the best possible experience:
- Personal Identification Data: Includes your name, email address, billing and shipping addresses, and phone number when you make a purchase, sign up for newsletters, or contact us.
- Account and Transaction Data: Covers your login credentials (if you create an account), order details, and payment history. Payment data is processed securely through third-party providers such as Stripe, PayPal, or Shopify, and we do not store sensitive financial details like full credit card numbers.
- Digital Usage Data: Includes IP address, browser type, operating system, device identifiers, referring website, and browsing behavior on our site. This data is collected through cookies, pixels, and analytics tools.
- Marketing and Communication Preferences: We record whether you have opted in to receive newsletters, promotional materials, or surveys.
- Children’s Data: Our website and products are not designed for children under 13 years old (or under 16 in the EU). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
- How We Use Your Data
We use your personal data responsibly and only for the purposes permitted by law. These include:
- Fulfilling Orders and Providing Services: Processing transactions, shipping products, and providing access to digital downloads such as printable coloring sheets or free coloring pages.
- Personalization: Tailoring your user experience through recommendations, targeted offers, and content relevant to your interests.
- Improvement and Research: Analyzing customer behavior to improve our website, design new coloring products, and enhance our offerings.
- Marketing and Communication: Sending you promotional emails, newsletters, or product updates when you have opted in to receive them.
- Legal and Compliance: Meeting regulatory requirements, resolving disputes, and enforcing our agreements with you.
- Legal Basis for Processing (GDPR)
For customers located in the European Economic Area (EEA) or the UK, we must have a lawful basis to process your data. These bases include:
- Contractual Necessity: We need to process your personal data to fulfill your order and provide the requested services.
- Consent: When you agree to receive marketing emails, accept cookies, or opt into promotional campaigns, your consent is our legal basis.
- Legitimate Interests: We may process data to improve our services, prevent fraud, and better understand our customers, provided your rights and freedoms are not infringed.
- Legal Obligations: We may retain and disclose data when required by tax, accounting, or regulatory authorities.
- How We Share Your Data
We do not sell your personal data. However, we may share it in the following ways:
- Service Providers: We work with trusted partners for payment processing, website hosting, shipping, email delivery, and IT services. These providers only process your data to provide services on our behalf.
- Advertising and Analytics Partners: Platforms like Facebook, Instagram, TikTok, Google Ads, and Pinterest may receive pseudonymized information for targeted advertising. We ensure data shared is limited and processed under lawful agreements.
- Legal Requirements: We may disclose data where necessary to comply with law, enforce contracts, or protect the rights and safety of our company, our users, and the public.
- International Data Transfers
As a global brand, we may process and store your information in countries outside your home jurisdiction, including the United States and the European Union. When we transfer your data internationally, we implement safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or rely on other lawful transfer mechanisms to ensure your rights remain protected.
- Data Retention
We retain your data only for as long as necessary to meet the purposes for which it was collected:
- Orders and Transactions: Retained for up to 7 years in compliance with tax and accounting requirements.
- Marketing Data: Retained until you unsubscribe or withdraw your consent.
- User Accounts: Retained until you close your account.
- Legal Requirements: Certain records may be retained longer where required by law. Once data is no longer needed, we securely delete or anonymize it.
- Your Rights (GDPR & CCPA)
Depending on your location, you may have rights under GDPR, CCPA, or other applicable privacy laws. These may include:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct inaccuracies in your personal data.
- Right to Erasure: Ask us to delete your personal data, subject to legal retention obligations.
- Right to Restrict Processing: Request that we limit how we process your data.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Withdraw Consent: Withdraw consent at any time for marketing or optional processing.
- CCPA Rights: California residents may request disclosure of collected data, request deletion, and opt out of any sale of data (though we do not sell personal data).
To exercise these rights, contact us at privacy@angelcoz.com. We will respond within the legally required timeframe.
- Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Recognize you when you return to our site.
- Understand your browsing habits and improve usability.
- Provide personalized advertising through third-party platforms.
- Collect aggregate analytics to monitor website performance.
You can manage your cookie preferences via your browser settings or through our cookie banner. Disabling cookies may affect some features of the site.
- Marketing Communications
If you opt in to our mailing list, we may send you promotional messages, updates on new coloring books, free coloring page offers, or seasonal product announcements. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. We will never send marketing messages without your prior consent where required by law.
- Security
We take the security of your data seriously and employ administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your information. These include encryption, access controls, secure servers, and staff training. While we strive to use commercially acceptable means to protect your personal data, no system can guarantee 100% security.
- Third-Party Links
Our website may include links to external websites, such as Amazon, Etsy, or social media platforms. Please note that we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites you visit.
- Changes to This Policy
We may update this Privacy Policy from time to time in response to changes in legal, regulatory, or operational requirements. Any updates will be posted on this page with a revised effective date. Where material changes are made, we may notify you via email or website banners.
- Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your rights under GDPR, CCPA, or other applicable laws, please contact us:
Coz International (Angel Coz)
Email: privacy@angelcoz.com